You are here: News.

Topics

Theft and burglary protection

Banks have become more and more secure, so bank robberies pay off less and less. Criminals have their eyes on retail. Oftentimes, they wait for employees before a store opens or after it closes and force them to hand over all cash. Alternatively, criminals break in at night. What retailers can do to provide more security for their employees and customers is showcased every year at the EuroCIS trade show. Theft and burglary protection - read more

EuroCIS 2012: Trade show review

The last EuroCIS was the most successful EuroCIS to date: more visitors than ever before and the exhibiting companies are satisfied. We glance back and look behind the headlines of the trade show days. There is a lot all around the cashier station that is taken for granted, but that is essential for success in the retail market. In the interviews on this focal topic we introduce an old business veteran and a newcomer exhibitor. EuroCIS 2012: Trade show review - read more

Workforce Management Planning

Employees are not machines; they are human beings with different needs. The cashier is grateful if she can switch her shift on short notice because of her child. It’s the same further up in the hierarchical ladder, when a young category manager has the feeling that “the people at the top“ evaluate his skills fairly. Both stay loyal to their company. Workforce Management Planning - read more

Innovations at the checkout counter

Cashless and also ever more often contactless payment with credit card or cell phone is on the rise. Nevertheless many customers still prefer to pay with bills and coins. The German Federal Reserve however has largely backed out from directly supplying cash to the retail market. That’s not the only reason small stores as well as large chain stores are highly interested in new choices that reduce costs in cash handling and at the same time increase safety. Innovations at the checkout counter - read more

Multi-Channel Solutions

It is not just politicians who keep an eye on polls. They also play an important role in the economy. Marketing research lives from it and so does advertising. But a not terribly representative quick poll sometimes quickly gets turned into a “study“. The topic of multichannel marketing is a great example for this. But there is also some good research that can be taken seriously. Multi-Channel Solutions - read more

Contactless Payment

The EHI Technology Days in Cologne delivered a taste of the upcoming EuroCIS. One important topic is going to be cashless payment. For a long time, its share in German retail has stagnated at just over 40 percent. Now “mobile money” is hitting stores. But retailers are spoilt for choice: cards and cell phones with a wireless chip competing against cell phones that turn into wallets without a chip. Contactless Payment - read more

Mobile Interaction

After the computer age comes the mobile computer era. The on-the-go equipment is getting more and more multifaceted. Simple cell phones make room for smartphones and Tablet PCs with touch-screens can replace the PC at home and in the office. And retail is also getting more and more mobile – in its own processes as well as in its communication with the customers. Mobile Interaction - read more

Shopping with all your senses

Product presentation with lighting and colors is part of every retailer’s standard repertoire. But shopping with all of the senses requires even more. It is meant to be experienced just as if you were at the market square with all its smells and sounds centering on the offered merchandise. Modern technology can help to achieve this. We take a look at multi-sensual and multi-touch possibilities. Shopping with all your senses - read more

E-Commerce & Co

m.bahn.de or m.tagesschau.de – the “m” is getting increasingly important on the Internet. There are more and more web pages specifically for mobile devices. Retailers are strongly getting in on the act. It’s practically a must to have apps, while the mobile shop for smartphones is more of an option. M-commerce runs alongside E-commerce. Meanwhile, far from all consumers are actually online. E-Commerce & Co - read more

Green IT

“Green computers“ have been very trendy for several years now. In 2008 in Germany they experienced a break-through at the computer trade shows Cebit and Systems. Computers produce a lot of waste heat and need a lot of electricity. But it takes several years until the topic of trade shows becomes a topic for the masses - this is true for the retail market as well. Green IT - read more

Displays as a design feature

Brushed steel, display column slightly curved, touchscreen or color screen – done. Many kiosk terminals look the same. Does retail want the uniform look when it comes to digital signage? Which alternative solutions are there in digital signage? And can you really score with customers with these? We have taken a look and asked around. Displays as a design feature - read more

Software for inventory and logistics

Test reports, scandals, pathogenic germs like the EHEC change the buying behavior of customers overnight. But even without headlines, the demands on logistics are getting more and more. Response times have to get ever shorter to avoid empty store shelves and excess product. You cannot do this alone. Logisticians and companies have to exchange data in real time. Software for inventory and logistics - read more

Inventory Management

Inventory Management - read more

Digital Marketing

Retail is able to achieve more and more, particularly by reaching younger consumers via cell- and smartphones. That’s why applications – so-called apps – for the new mobile gadgets played a very big role at the EuroCIS. Yet also in existing online-shops and stores, many processes can be improved with new software. Here is a foray into digital marketing. Digital Marketing - read more

Retail Security

Inventory differences – that’s what retailers call the loss of merchandise from its way from the storage facility to the cash register. The causes are varied, but the main problem is theft. Modern technology helps to deter thieves and identify delinquents. Although the number of reported crimes has decreased for many years, theft nonetheless puts a severe strain on retail’s financial bottom line. Retail Security - read more

Sales analysis software

Empty shelves are just as bad as non-saleable surplus. That’s why commercial enterprises place ever stronger demands on logistics. Ordering times are shortened. At the same time, retailers are trying to better forecast future demand of products by implementing analysis and forecasting software. The starting point however is a working inventory management. Sales analysis software - read more

News from the world of checkout counters

News from the world of checkout counters – that’s annually an important topic at the EuroCIS. What has emerged over the past few years will intensify in February: Next to handling cash, cashless payments more and more take center stage. In doing so, retailers don’t just pay attention to their hardware, but also to the equipment of their customers. News from the world of checkout counters - read more

Workforce Management

Personnel is the biggest expense factor in retail. But a good staff is an important capital. Those who want to reduce personnel costs, should therefore not save in staff, but rather deploy the existing manpower more effectively. A special software for personnel planning (PEP) helps with this – and it is not just worthwhile for large businesses. Workforce Management - read more

Digital Signage

Digital Signage is an emerging medium. Providers were expecting the big boom for the advertising monitors at the Point of Sale. After the first test installations, the large breakthrough was missing, because investment costs are high and the operation expensive. And then the financial crises hit the world on top of it. Now the economy is growing once again and so is the hope... Digital Signage - read more

CRM - Customer care and Customer retention

Mom and pop knew every customer of their store personally. They knew which product suited which of their customers. Today, chain stores have pushed the small merchants aside, but they would like to know their customers as well as good old mom and pop did. Customer relationship management helps them with this. But CRM is more than just a buzz word; it is a higher standard for the entire company. CRM - Customer care and Customer retention - read more

Supply Chain Management

Organisation of supply plays nowadays a more dominant role in production and retail. Networking and integration in the supply chain has to be taken care of. EuroCIS.com gives you the details and has asked experts how efficient and effective these systems work. Supply Chain Management - read more

Shoplifting: Prevention pays off

There is no typical shoplifter – one acts from poverty, the other gets just a kick out of it. Hence there is no patent remedy for protection against theft. EuroCis shows why shoplifting is not a force of nature and why electronic article surveillance is a rewarding but complex task. Shoplifting: Prevention pays off - read more

Merchandise Management

Whether it’s logistics, movement of goods, budget or controlling: It’s impossible to imagine business processes of many larger companies without inventory management systems. EuroCIS.com demonstrates how an inventory management system is also advantageous for smaller businesses. Merchandise Management - read more