POSFlow - Store Solutions

Proven internationally many times over: The system that lets you really cash up.

Whether fashion shops, chain of discount shops, consumer electronics centres or other types of specialist retailers: POSFlow is a point-of-sale solution in use today by more than 50,000 people in numerous countries.

And our software solution is flexible as well – it can be customized to meet the requirements of your retail environment. By applying cutting-edge technology in both tools and standards, we ensure that our customers receive the highest possible flexibility and security of investment.

POSFlow offers:

• Intuitive user interface

• Complete variant management (e.g. style, colour, size, fit)

• Multichannel architecture with full online capability (VPN-based) and more reliability

• Innovative integration options such as biometrics, RFID, gift cards, prepaid cards and more

• Meets the latest technological market requirements

POSFlow benefits:

Focused on the customer

Effective customer relationship management is more important today than ever before. The CRM features offer a detailed insight into your customers’ behaviour. In addition to the standard details, the customer database records the entire history of the customer-related buying behaviour – including prices and sizes. Moreover, the system allows you to professionally manage campaigns and promotions. The standard features of this product include managing customer cards, customer accounts and much more.

Flexible and expandable

In the retail industry, no two businesses are alike. POSFlow can therefore start as a single-user solution and be scaled up to a multi-store solution. Along with the features and menu items, the flexible architecture also provides options to customize the parameterization. The software is user-friendly and intuitive. Detailed support is also available, for example in form of online help files.

In more than 20 countries in Europe

POSFlow can be used in most of Western, Central, Eastern and Southern Europe. On the one hand, the software is available in 16 language versions, on the other, the respective standards for the electronic funds transfer (EFT) and the country-specific tax guidelines can be implemented in the software.

Key POSFlow features:

Point of Service

• Customer orders

• Open item management

• Returns

• Product range management

• Voucher and gift cards

Point of Information

• Stock enquiry

• Item details

• customer data base with purchase history

• Reports, appraisals, statistics

• Works online and offline

• Time registration

Point of Sale

• Payment apportionment

• Integrated payment software

• Promotions and cross selling

• Biometric payments methods

• Sale of sets

RetailFlow – Merchandise Information System

Key factor assortment of goods: How to optimize your inventory and avoid “no sales”

RetailFlow is a Merchandise Information System already used with great success in numerous retail dealers, amongst others in the sectors fashion, shoes, sports equipment, hardware and accessories.

The user-friendly system provides all the features required by daily transactions. It provides direct access to the current stock of goods, sales figures and business data. Thus, RetailFlow ensures perfect control of your business while making it even more efficient and profitable.

RetailFlow offers:

• Intuitive user interface

• Complete variant management (e.g., style, colour, size, fit)

• Data exchange via EDI, therefore compatible with almost all manufacturers and suppliers

• Locating and tracking of the goods throughout all business processes

• Integrated CRM module to effectively customer relations

• Individual and automated NOS functions, therefore optimized inventory management and fewer “no sales”

• Meets the latest technological market requirements

• Ready for RFID – EPC inside

RetailFlow benefits:

“In stock” instead if “sold out”

Gaps in the assortment of goods do twice the damage: fewer sales and disappointed customers. To avoid this, RetailFlow determines the best time to reorder by analyzing the sales data of each branch/store, by a preset minimum stock level, or by a combination of these two key figures as the case may be. Outstanding orders, delivery times and delivery terms are accounted for. If desired, orders can be automatically send to the supplier by e-mail, fax or EDI.

Full EDI Integration

EDI stands for a quick, efficient, reliable and largely automated exchange of data between the retail industry and the suppliers. In retailing, EDI is used to reduce costs and optimize business processes. RetailFlow offers the full range of EDI functions for creating, transmitting and editing of EDI messages.

Flexible architecture and article coding

RetailFlow allows you flexibly define to not only the range of goods but also the software’s entire structure. Along with the features and menu items, its flexible architecture also provides options to customize the parameterization. The software is user-friendly and intuitive. Detailed support is also available, for example in form of online help files.

Key RetailFlow features:

Suppliers

• Ordering

• Supply

• Receipt of goods / receiving inspection

• NOS (Never out of stock)

• Returns processing

• EDI

Customers

• Customer orders / Returns

• Invoices

• Open item management

• Offers

Other transactions

• Rearrangements

• Price changes

• Inventory management

• Inventory adjustments

• Physical inventory management

Enter the RFID age

höltl helps SMEs reap the

benefits of RFID!

RFID, the technology that enables wireless identification of merchandise,

is no longer just a theory – increasing numbers of manufacturers

are fitting their goods with an RFID chip and a unique Electronic Product

Code (EPC) at the production stage, enabling each item to be identified

individually. Hence, as market-leading specialist in IT solutions for retail,

höltl Retail Solutions has now added all RFID-supported processes to its

Merchandise Information System – so that even small and medium-sized

retailers are able to enjoy the benefits of RFID technology from now on.

RFID optimises the entire flow of goods, from production right through

to point of sale.

The benefits:

• Reduces inventory management costs by up to 85%.

• Enables easy and quick identification of discrepancies between actual

deliveries and data on the electronic delivery note.

• Reduces inventory differences by up to a third.

• Individual items can be precisely located at any time.

• RFID enables regular stock-taking with virtually no manual effort.

• Improves availability of merchandise and reduces out-of-stock situations.

• Fewer supply gaps and less need for buffers and safety stock, thus freeing

up capital.

• More effective use of retail floor space thanks to access to extensive

up-to-date and detailed data.

Retail accounts for 60% of all

RFID usage.

höltl enables SMEs to benefit from this

technology too.

Integrated loss protection boosts your

RFID: The figures speak for themselves

Based on experience so far, the impressive effects of introducing

RFID can be expressed in figures, as follows:

• Time spent on incoming goods:

- 85%

• Time spent on stock-taking:

- 75%

• Inventory accuracy:

better than 98%

• Turnover:

+ 2%

• Customer satisfaction:

+ 20%

• All pilot RFID projects so far have demonstrated

a return on investment within

2 ½ years.

bottom line even further.

Loss prevention included

The RFID chip, each with its unique Electronic Product Code (EPC) that

enables seamless automatic data capture at individual item level, can

simultaneously serve as an anti-theft device, resulting in another significant

benefit: there is no need to attach additional security tags in store!

The device is deactivated at the checkout as usual. Combining RFID and

Electronic Article Security (EAS) applications in this way enables you,

relatively effortlessly, to gain valuable insights into which and how many

items are subject to theft, and you can introduce swift countermeasures

as necessary.

Optimum use of retail floor space

RFID considerably improves the return on the available sales area, by

providing you and your supply partners with all the necessary management

data to ensure that your collaboration runs smoothly. Thanks to

RFID, there is a continual flow of relevant, up-to-date information.

When using RFID to collaborate on floor management, you and your

industry partners can rely on each of your systems showing accurate

inventory details. Hence, you always know how much physical stock you

actually have available on the premises at any time, when the goods

are on the sales floor, whether the merchandise is being presented in a

regular display area or a promotional display area, and the exact location

of the products in the store.